Satisfaction guarantee

Treat with love

One of the most important values for us is pet wellbeing. This value guides us in all our daily actions. Our enthusiastic office dogs & cats are the first ones to taste and test all the new product innovations. Development of our products is continuous. This way we can offer the most appropriate, safe, high-quality products just for your pet. Decades of experience and high-quality product development & expertise are due to our Nordic roots. We strongly believe that pets and their families deserve only the best – high quality products made with love.

That is why we stand by our products 100%.

Our faith in our snack & food products is so strong that we offer 100% taste guarantee on all of them.

We also offer 100% satisfaction guarantee for all our quality cat litters.

If, for some reason you aren’t happy with our product or it didn’t meet our high-quality standards, we will refund the product for you.

Fill in the Taste Guarantee/Satisfaction Guarantee form below, and our Customer Service will contact you shortly. Please note, that we refund one product package per customer.

Taste & Satisfaction Guarantee are valid for 30 days from the date of the purchase receipt. Remember to fill in always your contact information (e-mail & telephone number), so that our Customer Service can contact you.

Treat with love, Best Friend ❤️